How long is the warranty for Wahoo KICKR MOVE and Tacx Neo 3M?

Question

What warranty comes as standard with the Tacx Neo 3M and Wahoo KICKR MOVE?

Answer 1

Garmin stands by its warranty policy for Tacx Neo 3M that spans for approx 2 years worldwide. On the contrary, Wahoo KICKR MOVE provides the 2 years coverage for the European market only and 1 year coverage in the USA. Such discrepancies in warranty period may impact the decision of many prospective clients.

Comments

For what it’s worth I’ve had great support w wahoo. And another friend just had wahoo replace his kickr outside of the warranty.

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Wondering how elite will respond. Elite usually takes its time but answers very well. And I doubt Elite will support warranty claims to elite rizer if used with garmin equipment.

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Which out of the two is the most reliable and durable? I'd rather not deal with any warranty issues and just have a dependable smart trainer especially for such a high price point.

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The Neo really needs leveling feet like the Wahoo.

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A great review. I love it how Ray just says it the way it is, without fear or favour from these big manufacturers.

I currently have a Neo 2, which I chose after getting the opportunity to personly test a Kickr as well as all the reviews online. Don't get me wrong, the Kickr is an excellent product but in my view, ultimately the downhill drive and road surface simulation clinches it: price aside the Neo is (or was back then) a better trainer. But I have been eagerly waiting on the Neo 3, as I'd like an upgrade over the next year or so. My impression after this review is that the situation is the same: price aside (and if your bike fits on it ok), the Neo is better from a technical stand point.

But Ray is right. Garmin need to get real with their pricing.....I think they'll struggle to sell the Neo 3 after the initial flurry of Neo die-hards with big wallets. Hopefully they'll need to discount it down the track... that's when I might buy. Otherwise, a Kickr V6 move for my birthday next year I think!!

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Garmin always charges too much for their stuff

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For the price i would like an 8 year warranty.

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I don't think so its a fair review, a little too bit pro wahoo, the tacx for me is a little bit better and yes you have wifi on it, price was 1600 euros and not 2000 like you said. My two pennies comment

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Ok… I’ll comment now… Yes! Wahoo couldn’t care less about Customer Support… I finally quit trying to get Help from them for that reason alone