Yep, the fit is by far the most controversial thing in this hideous earphones. I have the three and oh boy! how much I hated them, starting for how (didn't) fit at all, my ear were sore like for 6 or so weeks, and then the audio quality was nasty, and worse with the spatial audio, just destroying music, always had that thing off, the only good thing could say was the battery life, but was nearly impossible to had them on my ears more than 30min without hurt. Tried to return them, but Walmart Mexico have this idiotic policy were you can return Apple devices only if there are no open, so had to kept them...really tried to like them, but are just awful every possible way.